GIFT VOUCHER TERMS & CONDITIONS

  1. Please note that due to the complexity of email security features by the various email service providers as well as email security features implemented by individuals, we cannot guarantee the email delivery of gift vouchers/special packages to the recipient. After purchase, please confirm with the recipient if they have received the gift voucher. If they have not, you as the purchaser can attempt to download and email a copy of the gift voucher manually by logging into your account here: https://www.skinsense.co.za/my-account/. Alternatively you can contact Skin Sense and request a copy of your Gift Voucher.  
  2. No discounted or value added vouchers may be used to purchase another voucher.
  3. Vouchers are issued as a monetary amount and are valid for 3 years.
  4. Bookings are subject to availability.
  5. At the time of making your booking please quote your voucher number.
  6. On arrival at Skin Sense Day Spa please present your Voucher as treatments cannot commence without a valid voucher number.
  7. In the event of the client arriving late for the booking, the therapist will attempt to provide as many of the treatments as possible in the remaining allocated time. We cannot and will not inconvenience our next client
  8. No shows vouchers will be deemed serviced and cancelled.
  9. Cancellations terms (PLEASE TAKE NOTE):
  • On the day: 100% of treatment value.
  • 24 hours: 50% of treatment value.
  • 48 hours: 25% of treatment value.
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